Customer Service /


We strive to make every customer a happy customer.  How can we help?

Do you have a question about shipping, billing, payment, or package tracking (after viewing the FAQ page)?  Contact:
For product inquiries, and general questions (see FAQ page first), or if you would like to become a Tortoise brand dealer, contact:



>Live Chat<  Coming Soon!

Tortoise Gear
13523 Tyler Gulch Rd.
Fort Jones, CA 96032
If you have tried unsuccessfully to contact us by email or live chat please give us a call during our business hours (9am – 7pm Mon-Fri PST).
Customer Service phone:  (530)643-7755